Point Information Tourisme, Terminal Sud , Aéroport Paris-Orly, portrait de l'agent d'accueil Cécile Vappereau, 2015

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The data collected from this form is processed by the Ile-de-France Regional Tourist Information Centres (CaRT) to manage your request for information.

This processing is necessary for the legitimate interests pursued by the CaRTs, i.e. to inform the public about the tourism offer in Ile-de-France and to answer customer queries.

If you do not answer the fields marked with an asterisk (*), your request cannot be processed.

Access to the data is available to employees of the Economic and Social Unit formed by the Paris Ile-de-France Regional Tourist Board (CRT) and the CaRTs in charge of managing the website and satisfying requests. They are kept for 3 years from the last contact.

In accordance with the regulations applicable to the protection of personal data, you have the following rights: right of access, right of rectification, right of opposition, right of deletion, right to limit processing, right to define guidelines on the fate of your data upon your death. By proving your identity, you can exercise these rights by sending a request:

  • By post to : Centres d’accueil Régionaux du Tourisme Ile-de-France - Data Protection - 11 rue du Faubourg Poissonnière 75009 Paris
  • By e-mail to : customerservice@visitparisregion.com

In the event of a complaint, you can refer the matter to the Commission nationale de l’informatique et des libertés (CNIL).

  • Copyright image: C.Helsly / CRT Paris Ile-de-France